Shipping policy

At Prettily Suffuse, we aim to provide fast, reliable, and affordable shipping to ensure your order reaches you safely. Below are the details of our shipping process.

1. Shipping Methods Available

We offer the following shipping options:

  • Standard Shipping: Delivered via TCS 

  • Express Shipping: Delivered via Post-ex / M&P  for faster delivery.

  • International Shipping: Available to selected countries (if applicable).

2. Delivery Timeframes

  • Standard Shipping: 4-5 business days

  • Express Shipping: 1-2 business days

  • International Shipping: 7-10 working days, depending on the destination and customs processing

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather, holidays, or courier delays.

3. Shipping Costs

Shipping costs are calculated based on your location and the weight of your order:

  • Standard Shipping: according to weight & area

  • Express Shipping: according to weight & area

  • International Shipping: according to weight & destination

Shipping fees will be displayed at checkout before you complete your order.

4. Order Processing Time

All orders are typically processed within 1-3 days of receiving payment. You will receive a confirmation email once your order has been shipped.

5. Tracking Information

Once your order has been shipped, we will provide a tracking number via email so you can monitor the delivery status. Please allow 24 hours for tracking updates to appear on the courier’s website.

6. Delivery Issues and Delays

  • If your order is delayed, lost, or damaged during shipping, please contact us immediately at prettilysuffuse@gmail.com.

  • We will work with the courier to resolve the issue and ensure your order reaches you.

  • Please ensure your shipping address is accurate and complete to avoid delays.

7. International Shipping (if applicable)

  • International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

  • Delivery times may vary based on the destination country and customs processing.

8. Contact Us

If you have any questions or concerns regarding shipping, please reach out to us:

Prettily Suffuse
Email: prettilysuffuse@gmail.com
Business Address: Lahore, Punjab, Pakistan